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The average lead time between order preparation and courier handover is between one (1) to three (3) business days. These lead times depend on the products availability and the product's location. For more information, please refer to our Shipping, Delivery & Store Pickup policy here.

The average delivery lead time is dependent on the service and manner of delivery you have selected during the checkout process. The general rule of thumb is one (1) to three (3) business days once the order has been handed over to the courier. Please refer to our Shipping, Delivery & Store Pickup policy here.

Yes, you are most welcome to collect your order. Should you wish to collect please select the In-Store Pickup during checkout. You'll be notified, via email, when to collect your order.

At this stage, we offer bank transfer (EFT), debit card (Visa / Mastercard) and credit card (Visa / Mastercard) payments.

Unfortunately not. The prices listed on the website are already at the best price we can offer.

Once your EFT has cleared into our bank account it will move to the next step.

We can try! We will do our utmost to source the product for you through local supply chains. We'll keep in contact via email and let you know if the product can be sourced.

Most likely! If you’re looking to return a product from your order, or even the entire order, for whatever reason, see our Return, Warranty & Refund policy here.

Ouch! It is never nice to have a product go defective. To apply for a warranty claim please review our our Return, Warranty & Refund policy here. and then drop us an email.

Unfortunately, at this time, we do not deliver to other countries besides South Africa.